Enhanced Services
New-generation services for your business
Websecure Enhanced Services add new-generation functionality and flexibility to your business communications solutions.
All Websecure Enhanced Services are easy to use and work seamlessly with your Websecure service.
- Meet-me Conferencing Service - save on travel time and costs with teleconferencing
- Number Porting - keep your phone numbers when you move to Websecure
- Fax-over-3G - Websecure voice and fax over 3G
- Special Service Numbers - 13, 1300 and 1800 inbound numbers
- Gold Numbers - Customised Direct-In-Dial numbers for your business
- White Pages - list your business phone and location in White Pages
Call one of our qualified Business Solutions Consultants
on 1300 725 913 for more information!
Meet-me Conferencing
Save on Travel time & Costs!
Meet-me conferencing simply links any number of telephone calls from different locations into the one call*.
This new service makes it easy to share information and bring your organisation, suppliers or clients together, without having to spend time and capital on travel!
Plus delivery over Websecure's reliable network ensures you get the best communications quality during your teleconference!
All Websecure customers with a voice subscription automatically have access to the "My Conferences" tab in the My Account Portal which provides PIN Numbers and Access Numbers. Frequent users can sign up for a Conferencing Plan to get even better value.
Call one of our qualified Business Solutions Consultants
on 1300 725 913 for more information!
Number Porting
Take you phone numbers with you
Number porting allows your business to switch to Websecure and take advantage of our innovative Business Solutions and great call rates, all without losing your existing phone numbers.
To find out more, please see our Number Porting Frequently Asked Questions.
Call us on 1300 725 913 for more details!
Fax-over-3G
Fast & reliable communication services over 3G
Is your office located in a remote area with little or no existing fixed line infrastructure but you still require fast, reliable communication services?
Then the Websecure Fax-over-3G option might just be the answer!
Websecure's Fax-over-3G enables you to access the full range of Websecure voice, data and fax services through the 3G connection of any network.
This service is not limited to remote offices – mining, marine, construction, emergency operations and even trade exhibition industries can benefit from it.
Call us on 1300 725 913 for more details!
1300 Numbers
Enhance your customer service with Websecure Special Service Numbers
A special service number is a unique phone number commencing with 13, 1300 and 1800.
It allows your customers to call you either for free or at a low flat-rate from any location Australia-wide.
Callers to 13 and 1300 numbers are charged a low flat-rate regardless of their location and callers to 1800 numbers pay no charges at all (from fixed line only).
It may take up to 2 weeks for the activation of the 1300 number service.
Fees and Charges
Websecure can provide you with a new special service number, or you can keep your existing special service number by porting it to our service.
Fees and charges are shown below:
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* Conditions apply. All fees quoted are inclusive of GST. Additional call charges may apply if calls to 1300/1800 numbers are forwarded to another telephone number not inclusive of the Websecure service. Pre-paid services utilising 1300/1800 numbers require an active credit card registration for $100 automatic monthly top up of the account. All calls are restricted if the account credit balance falls below $0.
Contact our Business Team on 1300 733 995
to find out more about Websecure Special Service Numbers!
Gold Numbers
Choose your phone number
Ensure your customers never forget your phone number with Websecure Gold Numbers.
With Gold Direct-In-Dial Numbers you can choose a number that's easy to remember or that spells out a specific word.
Fees and Charges
Gold Direct-In-Dial numbers are available upon request for a once-off fee.
You can choose up to the last four digits* of the number only.
| NUMBER COMBINATION | PRICE |
| Select two numbers, i.e. '22' or '36' | $125 |
| Select three numbers, i.e. '222' or '369' | $250 |
| Select four numbers, i.e. '2222' or '3694' | $375 |
*Please note we will do our best to meet your choice but can not guarantee the availability.
Contact our Business Team on 1300 725 913
to find out more about Websecure Gold Numbers!
White Pages and Location Information
You can list your business phone and location on White Pages - this makes it easier for potential customers to reach you!
Plus, the location information is submitted to the IPND (Integrated Public Number Database), which is used by emergency services such as ambulance or fire brigade to send help if you call ‘triple 0’ from this number. Therefore it is important to update the location address, even if you do not want to list on White Pages.
White Pages is a service provided by Sensis. Websecure only provides the location data, and is not responsible for the appearance of the listing, bold listings or any other features of the White Pages service. The listing should appear on White Pages approximately 2 weeks after submission*.
Note: If you would like your details to be listed in printed White Pages directories, please make sure to activate the listing by following the steps below at least 2 weeks before the White Pages Directory Deadline for printing.
Emergency Calling Limitations
With VoIP services, calls to emergency services (triple '0') may not work at all times - for example when the power is out or the internet is down. We recommend that you keep another form of telephone (landline or mobile) available for calling emergency services.
However, if there are no adverse circumstances, and you are able to call emergency services, the address registered with IPND is where help will be sent. Therefore it is very important to ensure the address information is updated.
If you have any questions,
don't hesitate to contact us on 1300 733 995
*2 weeks is an approximate timeframe only, and depends on processing time by White Pages.
