What is VoIP?

VoIP is short for Voice over Internet Protocol. It's a fancy way of saying cheap phone calls through your broadband connection, not your phone line (landlines are so outdated).

In other words, with this new generation telephone service, VoIP users can expect to save up to 60% off their normal landline phone bill.

All calls made using VoIP are significantly cheaper than calls made using a landline service – see for yourself with our borad range of VoIP Plans

It may sound high-tech, but in fact it is really easy to use! You can still make phone calls over your existing handsets, and your computer does not have to be switched on.

All you do is plug a little box – commonly called ‘VoIP phone adaptor’ - into your normal telephone handset and your broadband modem. Then you can make calls the same as you normally would, plus the savings of course!

 

Using VoIP is very easy: Get Started Today!

The Technical Spiel

The adaptor converts your voice into IP packets (small bits of information) and sends them to the Websecure server using your broadband connection. We then switch the calls back over the internet, or to the public switched telephone network.

All our equipment arrives to you pre-configured and takes the mystery out of VoIP calls – To make calls using VoIP, all you do is plug the VoIP adaptor in! The Websecure voice adaptor needs to be connected between your phone handset and the internet modem.

And that's it! You can immediately start making calls with Websecure and saving a small fortune off your phone bills.

What do I need?

To make calls on the Websecure Service you will require:

• A Computer with a broadband connection (Either DSL, cable or broadband wireless)
• A Websecure Service Plan of your choice – Compare Websecure VoIP Plans here
• A VoIP-enabled Phone handset: Either your normal handset plugged into a VoIP Phone adaptor, or an Dual-mode handset (PSTN & VoIP) or a soft-phone software installed on your PC. Find out which VoIP equipment is right for you here!

And that’s it! You don't have to spend a heap on equipment and you can even use your existing telephone handsets to call anywhere in the world!

Just dial the phone number on your normal phone handset, no differently from the way you use a landline phone service.

Now that VoIP is no secret to you, let's Get Started!

Emergency Calling

Websecure VoIP services deliver many great features at a great price.

There is, however, one trade-off. Due to the nature of VoIP and its reliance on an internet connection, VoIP cannot provide faultless emergency call services.

Calls to Emergency Services ‘000’ may not work at all times. For example, VoIP call cannot be made when the power is out or the Internet is down. Emergency service operators are also unable to identify your physical location so you will need to inform them.

This limitation is easy to overcome! We recommend that you keep another form of telephone (mobile or landline) available for calling emergency services in the rare case of power outage or internet unavailability.

Websecure VoIP Services

Websecure is wholly Australian owned and operated and is widely recognized as a reliable provider of high-quality VoIP services.

We are committed to providing low call rates and flexible service plan choices via our VoIP broadband phone service.

With all our service Plans, you get a host of real value-for-money benefits including:

• Untimed calls to any landline Australia wide
• Eliminate STD and long distance call rates - call anywhere in Australia from 10c untimed!
• Great-value call rates for Mobile & International calls
  
• Heaps of handy features included
• Unlimited Free Websecure to Websecure calls
• Unlimited technical support from our Sydney-based call centre
• No paper work, no lock-in contracts
• No flagfall/call connection fees
• A satisfaction money-back guarantee
• and no longer pay for line rental fees when bundled with our Naked ADSL2+ broadband service! Disconnect your landline phone service and use VoIP instead!  

Find out more about what we can offer you NOW!

Benefits

Websecure VoIP service provides you with a whole range of money-saving and convenient benefits:

	Cut Down your Call Costs Call Australia-wide from only 10c untimed and the UK for just 1.9c/min! Or get 100 untimed International calls included per month with our Saver Plan NO STD call rates: There are no state borders in cyber space. You can call anywhere in Australia and only pay for the cost of a local call.  NO connection or flagfall fees for connecting mobile, national or international calls. Low international & mobile call rates: Find the rate for your call destination here! FREE calls to other Websecure users: Talk for as long as you like, any time day or night, anywhere in the world & don't pay a cent!
	Stop paying line rental fees Combine our VoIP phone service with Websecure Naked ADSL2+, and you no longer have to pay line rental! You can disconnect your landline and escape from your Telco! Find out more about Websecure Naked ADSL2+ here!
	Inbound Phone Numbers in Australia & New Zealand Websecure has Inbound phone numbers available in all capital cities and major regional areas around Australia and New Zealand. This means you can choose a number - a DID number - from another state (or even New Zealand), so your friends and relatives in that area can call you for the cost of a local call. Same story if you have a home-office and deal with customers interstate.
	FREE Included Extras With Websecure VoIP services, you get access to premium call features free of charge including call waiting, caller ID presentation, voicemail box, call hold/call forward and more*.
	Take your service ANYWHERE From the office to home, when you travel interstate or overseas, or even when you move home completely, take your Websecure number and service with you! Moving houses is easier with VoIP – simply get your broadband working at the new place, plug your phone in, and you’re ready to go! Plug your handset into the local broadband connection anywhere in the world and start making phone calls as if you’re at home. Or pack the Websecure soft-phone or USB phone with your laptop computer, and use Websecure VoIP as if you’re still at home.
	Technical Support a call away Get all your questions answered by our friendly Customer Service and Technical Support team. Our Customer Service center is open between 9:00am and 5:00pm Australian EST from Monday to Friday. Simply call 1300 725 913!
	Money Back Guarantee Satisfaction guaranteed or your money back. We are so convinced you'll love our service, we offer a 14 day money back guarantee on any device purchased directly from Websecure. Conditions apply

VoIP Service Features

We have great service features and handy ‘extras' that help you get the most out of your Websecure service. And unlike your traditional landline service, most of them are FREE on all service plans, helping you save even more.

On-Net Calls (free) Make free calls to any Websecure user - untimed, anytime, anywhere	Multi-way Conference Call* (free) Conduct a conference call with two or more people at the same time
Caller ID Presentation* (free) View the telephone number of the person calling you before you pick up the phone	Global Access (free) Access Websecure call rates from any phone connected to any phone service: landline, mobile, VoIP - no hardware required!
Call Waiting* (free) Be notified of incoming calls whilst on the phone by a beep tone & swap between calls	Direct In-dial Numbers Choose Direct In-dial (inbound) phone numbers in any capital city regardless of your location
Call Forward* (free) Forward calls to another number, mobile or landline when you're busy or away	CLI Overstamping (free) Set your 'original' PSTN number to display in Caller ID, so the call recipient can recognise your number & pick up your call
Call Transfer* (free) Transfer calls to another number, mobile or landline	Voicemail Box (free) Receive a free Voicemail box with all broadband phone service plans
Call Hold/Resume* (free) Place calls on hold and resume calls	Voicemail to Email (free) Get voicemail messages delivered to your inbox as an audio file
Call Mute* (free) Mute calls so the person on the other end cannot hear you	Follow Me (free) Re-direct incoming calls to ring multiple numbers based on various call paths, or to leave a voicemail message
Auto Answer* (free) Set up your calls to be answered automatically after a set number of rings	White Pages List your phone number and location in White Pages, or update your address for Emergency Calling
Do Not Distrub* (free) Divert calls straight to voicemail so your phone does not ring

* The Websecure service supports enhanced call features including call waiting, caller ID and call forward/hold when busy. The availability of some of these features may be dependent on the type of equipment you are using.